Employer: Bamogale Security Solutions
Location: Cape Town, Western Cape, South Africa
Our company is looking for a suitably qualified and experienced Operations Manager to join our team. The purpose of this role is to oversee the entire operations in the Western Cape region. The incumbent will be expected to grow revenue, meet client SLA requirements, and ensure an efficient operating structure.
Day-to-day client visits and supervision of security officers
Preparation of Monthly reports to top management
Attending weekly/monthly meetings with clients
Ensuring compliance with client requirements on allocated region
Recruitment and selection of regional and site staff
Dealing with general employment relations matters which would include CCMA appearances and overall dispute resolution
Delivering the financial performance of the region by ensuring revenue and costs are in line with the budget
Assisting in client retentions through the excellent operational performance of the region
Participate in sales and marketing initiatives to grow regional business
Allocation and Monitoring of budget and spending for regional operations and support services
Schedule work to meet agreed plans, contracts, and agreements in a cost-effective manner.
Perform security audits and submit the reports as required.
Conduct investigations of crime scenes.
Conduct investigations of all claims against the Company.
Follow up on all reported incidents.
Check patrol equipment and reports daily.
Ensure Site Instructions and emergency plans are in place according to customer requirements.
Conduct security site surveys/ Risk Assessments.
Fleet management of area vehicles
Diploma in Security Management (Minimum)
PSIRA Grade A
Minimum 5 years experience in security management
Report writing skills
Handgun Firearm Competency
Good verbal and written communication skills
Valid driver’s license