Employer: Garda World
Location: Woodside, California, USA
Government, Military, Law Enforcement, or 3+ years in a security role
High School diploma and Associate degree accepted; Bachelor's Degree is a plus
Training or experience in Executive Protection or Residential Security
Current CPR/AED/FIRSO Aid certification
Current California BSIS Guard Card
Current California BSIS Exposed Firearms Permit
Valid US Passport required
Valid State driver license
Fluently read, speak, and write the English language
Understands basic operations and technical troubleshooting for a wide variety of devices (e.g., laptop computers, access control systems, record-keeping software)
Ability to work independently while establishing relationships with colleagues and clients
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires the ability to occasionally lift objects up to 100 pounds and stand and sit for extended periods. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Position Type/Expected Hours of Work:
This position is a contract position. Evening, overnight, and weekend hours will be required.
Exposure to several natural elements may include heat, cold, rain, snow, and high winds.
Preferred Education and Expertise
Graduate of an Executive Protection Course
Graduate of a Security Driving Course
Multi-lingual and multi-cultural skills preferred
Demonstrated history of maintaining strict confidentiality
Must be able to quickly adapt to changes during critical incidents and problem-solve with available resources
Effective conflict resolution skills
Experience writing reports and following Residential Command Post SOPs
Have a current understanding of all local and state use of force laws
Experience collaborating with local Police Departments and Emergency Services
Be responsible for safeguarding the client(s), and client(s) assets
Incorporate the client(s) core values and code of conduct in all decisions and actions. Be responsible for making real-time operational decisions that enhance safety for the client(s) and immediate family members when needed
Monitor the residences’ intrusion detection systems, panic alarms, and camera systems
Demonstrate effective communication with the client(s), Crisis24 Executive Protection Division, and other protective services team members
Be accountable for their actions, communication, and customer service decisions.
Collaborate to develop and follow security and best practice protocols and will ensure that all the onsite staff is trained periodically if needed in each residence.
Promote and establish effective working relationships with the client(s), and the protective services' manager to quickly resolve operational issues without affecting the client(s) quality of life
Maintain and manage all security logs, radio logs, visitor information, residence audits, vehicle inspections, and security phone communication. Receive, document, and communicate all deliveries
Establishing professional working relationships and serve as the primary point of contact for all vendors and private contractors assigned to work at the residences or directly involved with the client(s)
Maintain client(s) security vehicles as required
Maintain all protective service perishable skills, such as firearms (if applicable), medical, and driving, through sustainment training
Be responsible for providing transportation for the client(s) when requested
Maintain a professional working relationship with local law enforcement in the residential environment
Establish, review, and maintain security and best practice protocol.
This job description is not a comprehensive list of all required activities, duties, or responsibilities. Duties, responsibilities, and activities may change at the discretion of leadership at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.